Jul 17, 2010 | Written by Anupa Mueller
We sent out our first survey to our in-store Tea Room customers and have already received many responses. We will aggregate the results and post some of the comments online after doing a rudimentary analysis. Meanwhile, we have also begun a simple 1-question online poll which all of you can participate in. We will change it frequently to keep it interesting. All this gives us information on our customers and the way we do things. For instance, we already know that although we think we were doing a good job of telling our customers about our website, blog, Facebook page as well as our capabilities for Catering and Parties, a good many did not know of these opportunities. So there you go. We also see that customers are looking for fruit and healthier/simpler dessert choices. We will have to put some thought into this.