If you are one of our loyal customers who has been accumulating points on your Silver Tips Tea Room Loyalty Card, all is not lost. If you were unable to redeem your Loyalty Points at the Tea Room by March 25, 2018, the date we closed the Tea Room in Tarrytown, NY, we will honor them towards the purchase of Loose Leaf Tea or Teaware available on our website www.silvertipstea.com.  Remember, you need 250 points in order to redeem for $15.  You have 3 ways to redeem your eligible points:

  1. Call us at 1-877-ECO-TEAS or 914 930 8892 and give us your tea order and your Loyalty Card number. Once we verify you have the necessary points to redeem, we will be happy to apply them towards your order.
  2. E-mail us your tea order at tea@silvertipstea.com with your name & address and include your Loyalty Card number as well as a contact telephone number. Once we verify you have the necessary points to redeem, we will be glad to apply them towards your order.
  3. Order online at www.silvertipstea.com and indicate at Checkout in the ‘Notes to the Seller’ box that you are a Loyalty Card holder and include your Loyalty Card number. Although placing an online order will require you to pay upfront for the order, we will be happy to manually discount your order by $15 or more*.  The discount will be applied once we verify you have the necessary points to redeem and when the order has been fulfilled.  The discount will be reflected on our Shipping Confirmation e-mail (not on your Order Confirmation e-mail).

Please note that the online Rewards Program for our website customers will not be affected in any way.  This notification is to provide an avenue for those holding a physical, plastic Silver Tips Tea Room Loyalty/Gift Card (pictured above) after we close the Tea Room.

The Silver Tips Tea Room Loyalty Card also doubles as a Gift Card.  If you have a plastic Silver Tips Gift Card that was previously valid only at the Tea Room, we will honor it online.  Just use any of the 3 methods listed above and we will be glad to help.  We are always ready to help should you have additional questions. 
*Loyalty Card Terms and Conditions: 250 points can be redeemed for $15.  Points can only be redeemed in multiples of 250. No partial redemptions are permitted. Following the closure of the Tea Room, no additional points can be accumulated on this Loyalty Card after March 25, 2018 & points then can only be redeemed for Loose Leaf Tea and merchandise available at www.silvertipstea.com. Points cannot be combined with any other offers or promotions.

 

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