Rewards Program for Silver Tips Tea Online Store

Our Rewards Program earns you points for every dollar you spend on our site. The points can be redeemed for future online discounts.

Frequently Asked Questions 

How do I participate?
If you already have an account, you don't have to do anything. You're automatically enrolled. If you are new to our site, just 'Create an Account' to get started. Once you're registered with our store, you'll have the opportunity to participate and earn points with your very first purchase.

How can I earn points?
You can earn points in a number of ways.  The easiest is by making a purchase. There may be other ways too, for e.g., by referring a friend or by participating in one of our promotions or programs. Simply click on the 'Earn Points' tab and see all the options available to you. Remember, that for Product Reviews, we will approve and award points only for those that are substantive and meaningful! For product reviews that are less descriptive or helpful, we may publish them but points will not be awarded.  And make sure to check back often, as we're going to be continually adding great new ways for you to earn points!

What are the points worth?
Each dollar you spend (excluding shipping & tax) is worth 1 point. A $10 coupon is yours once you accumulate 250 points.

How do I redeem my points?
Exchanging your points for rewards couldn't be easier! Simply visit the 'Redeem Points' tab to review the available rewards options and select the one you wish.

What can I redeem my points for?
Glad you asked! You can use your reward towards any item in our online store and you can use it on your very next purchase.

How do I check my points balance?
Just click the orange 'Rewards Program' tab and your up-to-date points balance is always displayed on the top left of your Rewards Portal.

Does it cost anything to enroll?
Not a thing! Sign up is 100% free, and automatic. You will start earning points with your very first purchase or by participating in one of our promotions or programs. Just visit the 'Earn Points' tab and you will see all the options available to get started.

Do I have to enroll or register for specific promotions?
Once you have an account with us, you're all set – we don't require you to register for individual promotions in order to be eligible. Just fulfill the requirements of a promotion, and we'll post the points to your account immediately!

How long will it teak for points to post to my account?
You will see the points in your account once you complete a purchase and your order is fulfilled and paid for.  For some specific promotions, it may take a few days but, in those cases, we will always specify if there will be a time lag in posting the points.

Do my points expire?
Nope! Your points will never expire.

What happens to my points if I make a return?
When you return an item, you lose the associated points you originally earned.

I'm very close to earning a reward. Can I buy extra points to get there?
We currently require you to have enough points to redeem any of the rewards you see listed on the 'Redeem Points' tab. You can't buy up - sorry!

What if I have questions about my points?
Our team is ready and waiting to answer your questions about our Rewards Program! Just send us an email and we'll be in touch.