We want to get your order to you as quickly and as cost-effectively as we can. We use both United States Postal Service and, occasionally, UPS and most orders are shipped within 1 – 2 days of the order.

SHIPPING CHARGES BASED ON ORDER AMOUNT, DOMESTIC CONTIGUOUS STATES:
Up to $20.00 - $4.00
$20.01 - $50.00 -  $5.00
$50.01 - $100.00 - $6.00
Over $100 - FREE

SHIPPING CHARGES TO NON-CONTIGUOUS STATES & ARMED FORCES:

Up to $20.00 - $9.00
$20.01 - $50.00 - $11.00
$50.01 - $100.00 - $14.00

SHIPPING CHARGES FOR CANADA:
Up to 1 lb. - $11.00
1-2 lbs. - $16.00
2-3 lbs. - $21.00

Some larger items, such as gift baskets, have a Shipping Surcharge in addition to the above charge. When applicable, surcharges are noted on the individual item detail page.
Orders placed after 1 p.m. on Friday or during the weekend will ship no sooner than the following Monday.

We are not responsible for packages lost in the mail. We will ship the package to the Shipping Address you provide. If there is an error in the Shipping Address, please e-mail us and let us know the correct one before 2:30PM EST on the day you place the order (if you placed the order on the weekend, you have until the following Monday at 2:30). If your package is marked as delivered but you claim it was not, please contact your Post Office.

EXPEDITED DELIVERY
2nd Day Air is available for an additional surcharge.
Next Day Air is available for an additional surcharge.

INTERNATIONAL ORDERS
At this time, we only accept online orders for Canada.  If you live in another part of the world, however, you can still place an order by contacting us at service@silvertipstea.com or calling 914-332-8515.

SALES TAX
Sales tax will automatically be charged on applicable merchandise and shipping and handling charges in NY only.

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