We Love Customer Feedback!
Aug 26, 2014 | Written by Anupa Mueller
- 15% of our customers visit us once a week. About 40% visit us once a month.
- Nearly 70% come for Lunch while 30% come for a Scone or Dessert. Just about everyone orders a pot of Tea.
- We were delighted to know that 65% of our respondents already carried our Loyalty Card.
- Although a significant number knew we had a website, our other online presence was less familiar - Facebook, Blog.
- 20% said they had no interest in our online presence - which is fine with us - we love seeing you in person!
- Not too many customers knew about our Catering, Private Party opportunities or Small Group Tea Tastings.
- We got high marks for cleanliness and quality of service.
- 90% of our Customers said they would have no hesitation in recommending us to others.