Feedback from a Wholesale Customer..

This came along with an order:
I wanted to be sure to mention that I really appreciate that you almost always instantly return my emails, even at odd hours, for silly questions. It counts, thank you.
And when I responded with a Thank you, he added more:
I tell my help - I have 3 rules:
- Always be friendly
- Always be helpful
- Always be honest
And you are a good example of that policy.
Something to ponder and learn from - and it made my day, of course. Thank you, Bob.