Feedback from a Wholesale Customer..

This came along with an order:

I wanted to be sure to mention that I really appreciate that you almost always instantly return my emails, even at odd hours, for silly questions. It counts, thank you.

And when I responded with a Thank you, he added more:

I tell my help - I have 3 rules:

Always be friendly

Always be helpful

Always be honest

And you are a good example of that policy.

Something to ponder and learn from - and it made my day, of course. Thank you, Bob.