Silver Tips Tea Room - Certificate of Excellence!

We're pleased to announce that the Tea Room has received the 2017 Certificate of Excellence from TripAdvisor for consistently high ratings. We cannot begin to express our gratitude for our dedicated customers and our excellent staff. It is our privilege to serve you the finest teas, scones, desserts and, of course, Afternoon Tea. Be sure to check out the Tea Room if you're nearby.  You can also check out our Menu, and consult the Tea Room Events...

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 Jul 11, 2017  |  Written by David Napolitano

New Website - launched today!

A lot has changed in the e-commerce world in the last few years, not least of which is that over 50% of consumers now use mobile or portable devices as their main digital portal.  Our current website can no longer meet our requirements. Our new site has several new features, all of which are designed to make your online experience with us more enjoyable:

  • Better, cleaner navigation
  • Ability to re-order from a previous order
  • Gift certificates redeemable online
  • Compatibility with mobile devices
  • Significantly better search capabilities
  • Ability to sort as you wish – by origin, type, flavor
  • Clearer graphics and images
  • Access to all social media from one platform
  • Ability to save multiple shipping addresses
  • Easy access to Tea Room information

The only drawback is that for all those...

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 Nov 11, 2015  |  Written by Anupa Mueller

10 Tips on Resilience

I was asked recently what qualities I considered critical in running your own business.  I replied Resilience, Managerial acumen, & Stamina.  You have to be able to continually bounce back, you need to know about managing processes and people as well as basic finance and, of course, have the energy to keep going. A recent body of research done by Dr. Dennis Charney, Dean, Icahn School of Medicine and Dr. Steven Southwick, Yale School of Medicine indicated that resilience can be taught  - here are their 10 tips:

  1. Develop a core set of beliefs that nothing can shake.
  2. Try to find meaning in whatever stressful or traumatic thing has happened.
  3. Try to maintain a positive outlook.
  4. Take cues from someone who is especially resilient.
  5. Don't run from things that scare you:  Face...

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 Jun 01, 2015  |  Written by Anupa Mueller

If it's Tuesday, it must be Sam's Club

If the weather is decent, Tuesday mornings I go to Sam's Club to get our weekly supplies and then deliver them to the Tea Room.  It gives me a chance to get to talk to my staff and get some business done in person before they open.  Sam's Club can be an adventure on any day but I try to avoid the shenanigans by going early during 'Business Club' hours when there are mostly businesses...

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 Mar 03, 2015  |  Written by Anupa Mueller

Our Staff - Natalie

Natalie 

Here's the 2nd in our series highlighting our Staff. Natalie's been with us for about 1.5 years and is one of our very knowledgeable Servers.  Although she lives locally in Tarrytown, she went to Tulane University in New Orleans and majored in Art History.   I hired Natalie for her congenial personality - friendly, helpful and easy to get along with.  And not too many people tell you during their interview that one of the things they enjoy is going to the Zoo.  How could you not love that?  She is another one of our staff with varied interests:

Here's what excites her about her job at Silver Tips: Natalie loves trying all the different teas and teaching people...

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 Nov 12, 2014  |  Written by Anupa Mueller
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