New Website - launched today!

A lot has changed in the e-commerce world in the last few years, not least of which is that over 50% of consumers now use mobile or portable devices as their main digital portal.  Our current website can no longer meet our requirements. Our new site has several new features, all of which are designed to make your online experience with us more enjoyable:

  • Better, cleaner navigation
  • Ability to re-order from a previous order
  • Gift certificates redeemable online
  • Compatibility with mobile devices
  • Significantly better search capabilities
  • Ability to sort as you wish – by origin, type, flavor
  • Clearer graphics and images
  • Access to all social media from one platform
  • Ability to save multiple shipping addresses
  • Easy access to Tea Room information

The only drawback is that for all those who are our online customers already, you will have to re-activate your account by inputting a password.  For security purposes,...

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 11 Nov, 2015  |  Written by Anupa Mueller

Our Staff - Natalie

Natalie 

Here's the 2nd in our series highlighting our Staff. Natalie's been with us for about 1.5 years and is one of our very knowledgeable Servers.  Although she lives locally in Tarrytown, she went to Tulane University in New Orleans and majored in Art History.   I hired Natalie for her congenial personality - friendly, helpful and easy to get along with.  And not too many people tell you during their interview that one of the things they enjoy is going to the Zoo.  How could you not love that?  She is another one of our staff with varied interests:

Here's what excites her about her job at Silver Tips: Natalie loves trying all the different teas and teaching people something about Tea that they did not know. By the way, it was Natalie's idea to offer Pumpkin Chai at...

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 12 Nov, 2014  |  Written by Anupa Mueller

Our Staff - Annalisa

Annalisa 

We have great people.  I hire for attitude and who they are.  I tell them we can teach them all about Tea but I can't teach them how to be nice.  That they must bring to the party.  I look for a well-adjusted person, someone who is open, a little bit genteel, no rough edges, someone who is naturally kind, optimistic and is not defined by their work but who they are.  Because it is a workplace, I also want someone who does not thrive on drama. Responsibility, punctuality, hard work - these we consider the basic price of entry. We've got a great crew at Silver Tips and I thought you would enjoy knowing them better.  We'll feature several of our staff, off and on, no special order, starting with one of our Managers, Annalisa:

Here's...

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 07 Nov, 2014  |  Written by Anupa Mueller

Silver Tips is 15 years old

CIMG1263-001Silver Tips opened on November 6th, 1999.  We had 19 seats and had had been granted our Certificate of Occupancy the previous afternoon.  We were in over our heads, had little experience in running a restaurant and our employees had only the very basics of Tea training. I discovered, to my deep dismay, that our Food Prep person was a 7th Day Adventist and needed Saturdays off.  That first day, my sister and I were Food Prep and Cook!  We served 96 people, were full all day and elated but completely exhausted when the day was over.  We toasted sandwiches, heated Scones, sent out Afternoon Tea tiers and tried to avert disasters.   In the front of the house, my very good friend, Mike Olsen, who had just ended his tenure at The House of Tea in Philadelphia, came and helped all...

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 01 Nov, 2014  |  Written by Anupa Mueller

One step forward, two steps back

We're adding new touches to the Tea Room - paint on the wall, new storage stands in our restrooms, pretty Kleenex holders, some hand cream...you get the picture.  Not two days went by and the Hand Cream pump has already been broken!  Ah well.  We tried.  So we will have to go back to being  utilitarian and functional.

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 14 Sep, 2012  |  Written by Anupa Mueller
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